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Privacy Policy

Last updated: June 1, 2026

Inkature is a writing platform designed to help authors track their work, build an audience, and connect with other writers. This policy explains what personal information we collect, why we collect it, and how you can control it. We aim to be straightforward — if something is unclear, email us at privacy@inkature.com.

1. Information we collect

Account information

When you sign up, we collect your email address and a username you choose. You may optionally add a display name, bio, profile picture, and banner image. Your email is never shown publicly.

Writing content and activity

We store the writing projects, series, and word-count updates you create, as well as any posts, polls, or writing sessions you share on the social feed. Word-count logs include a timestamp, the amount logged, and any note you attach.

Social activity

When you interact with other users we store those interactions: follows, bookmarks, likes, and direct messages. Direct messages are private between participants and are not read or used for any other purpose.

Profile customisation

We store your preferences for profile theme, display font, avatar style, custom status, social links, privacy settings (profile visibility, messaging privacy), and display toggles (streak, word count, writing heatmap).

Payment information

If you subscribe as a supporter, payments are processed by Stripe. We never see or store your card number or full payment details. We do store a Stripe customer ID and your subscription status so we can manage your access to supporter features.

Technical data

Like any web service, our infrastructure logs IP addresses and standard HTTP request metadata (browser type, pages visited, timestamps) as part of normal server operation. These logs are used solely for security, abuse prevention, and diagnosing technical issues.

Cookies

We use a single session cookie to keep you signed in. This cookie is set by our authentication provider (Supabase) and is strictly necessary for the service to function. We do not use advertising cookies or third-party tracking cookies.

2. How we use your information

  • Operate and improve the platform — providing the features you signed up for.
  • Authenticate your identity and keep your account secure.
  • Calculate writing streaks, achievements, and other progress metrics.
  • Display your public profile and content to other users according to your visibility settings.
  • Process supporter payments and manage subscription status via Stripe.
  • Send transactional emails (password reset, email verification) via our authentication provider. We do not send marketing emails without your explicit opt-in.
  • Investigate reports, enforce our rules, and protect users from abuse.
  • Respond to support requests you send us.

3. Information we share

We do not sell your personal data to anyone, ever. We share information only in these limited circumstances:

Service providers

We use a small number of trusted third-party services to run Inkature:

  • SupabaseDatabase, authentication, and file storage. Your data is stored on Supabase-managed infrastructure.
  • StripePayment processing for supporter subscriptions. Card details go directly to Stripe and never pass through our servers.
  • Web hosting providerThe servers that serve the Inkature website. Standard access logs may be retained by the provider.

Legal requirements

We may disclose information if required by law, or if we reasonably believe disclosure is necessary to protect the rights or safety of Inkature, our users, or the public.

Public content

Content you mark as public — your profile, public projects, and posts — is visible to anyone on the internet. Content you mark as private is visible only to you.

4. Your choices and rights

Visibility controls

You control what is publicly visible. Individual projects can be set to private. Your entire profile can be restricted to people you follow or made fully private. Direct messages can be limited to followers or disabled entirely. These settings live in Settings → Privacy.

Editing and deleting content

You can edit or delete your projects, posts, and profile information at any time from within the app.

Account deletion

You can delete your account from Settings → Account. Deleting your account permanently removes your profile, projects, posts, and associated data. Some residual data (for example, aggregate usage logs) may be retained for a short period as required by our infrastructure providers.

Data access and portability

You can request a copy of the personal data we hold about you by emailing privacy@inkature.com. We will respond within 30 days.

Cancelling a subscription

You can cancel your supporter subscription at any time from Settings → Subscription. Your access continues until the end of the current billing period. Stripe manages the billing relationship; you can also manage payment methods directly in the Stripe customer portal.

5. Data retention

We keep your data for as long as your account is active. If you delete your account, your personal data is removed from our live database promptly. Backups and infrastructure logs maintained by our service providers may retain copies for a short additional period in accordance with their own retention policies. Payment records required for tax and accounting purposes may be retained for up to seven years as required by applicable law.

6. Security

We take reasonable technical measures to protect your data, including encrypted connections (HTTPS), secure session handling, and optional multi-factor authentication for your account. Passwords are hashed and never stored in plain text. No system is perfectly secure — if you believe your account has been compromised, change your password immediately and contact us.

7. Children

Inkature is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it promptly. If you believe a child has provided us with their information, please contact us at privacy@inkature.com.

8. Changes to this policy

We may update this policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the platform or by email. Continued use of Inkature after a change takes effect constitutes acceptance of the revised policy.

9. Contact us

If you have questions about this policy, want to exercise any of your rights, or need to report a privacy concern, please reach out:

Inkature

privacy@inkature.com

inkature.com